Subscription Policy
How paid GM HCM plans work: billing, payment verification, renewal, expiry and cancellation. Effective when paid plans open.
Last updated 8 November 2026. This policy applies to paid GM HCM plans, which are still being prepared. The free tools, Kids Corner and the GM HCM demo are free and need no subscription.
Plans
GM HCM is offered as a Free Demo, Starter, Business and Enterprise plan. Each plan lists its features and employee capacity on the pricing page. Prices are shown in US dollars with Pakistani rupee equivalents, are introductory and may change before launch. A price change will not affect a subscription period you have already paid for.
Billing periods
Plans can be purchased monthly or annually. Annual billing is planned at ten months’ price for twelve months. A subscription period starts on the day your plan is activated.
Payment and activation
Payment methods are bank transfer (US dollars or rupees) and JazzCash (rupees), both verified manually by our team. Payment details are sent to you privately after you request a plan and are never published on this website. A plan is activated only after we have verified the payment in our bank or JazzCash account. Selecting a plan or pressing a button on the website does not activate it. We will send a confirmation and a receipt or invoice once payment is verified.
Renewal and expiry
Subscriptions do not renew without a payment. Before a plan expires we will remind you by email. If a plan expires, the workspace becomes read-only for a grace period, then access is suspended until renewal. Your data is not deleted immediately; see data export below.
Failed or rejected payments
If a payment cannot be verified, the plan is not activated and we will contact you using the email address you provided. You can retry with another payment method.
Cancellation
You can cancel at any time by contacting us. Cancellation stops future renewals and your plan continues until the end of the period you have paid for. Refunds are described in the Refund Policy.
Data export and deletion
You can request an export of your company data, in common formats such as Excel and PDF, while your subscription is active and for a period after it ends that we will state before launch. After that period you can ask us to delete your data, and we will do so unless the law requires us to keep some records, such as invoices.
Changes to this policy
We may update this policy as GM HCM launches. Material changes will be posted here with a new date.
Contact
Questions about subscriptions: use the contact page.